Everyone approaches a new roofing or home remodeling project differently. However, different motivations or methodologies don’t necessarily mean that people don’t share the same concerns with every new construction project or roof repair. Chief among these worries is finding a contracting partner that you can trust to not only offer outstanding service but also conduct its business in a professional and courteous manner. Unlike other contractors, we listen to our clients applying their wishes and feedback to the entire project which is why we have such a high customer satisfaction rating.
A Commitment to Customer Service
You may not be expecting high-quality customer service during your new construction, home remodel or roof repair in Cleveland Ohio or Sandusky, yet that’s exactly what our team will deliver. We believe that any job done is worth doing right, and that includes all of the ancillary components that come with it. So, on top of receiving top-notch work using highest quality materials available, you can also expect to be treated like the valuable customer that you are. How do we do this? By emphasizing the service aspects of our business, such as:
- Maintaining clear channels of communication with you during every phase of your roofing or bathroom remodeling project.
- Making ourselves available to you 24 hours a day, 7 days a week in the event that an emergency arises.
- Constantly seeking to improve our operations through continuous training in the both technical and customer service skills.
How do we know that this commitment to providing quality customer service is paying off? By the fact that almost 80 percent of our business comes from repeat clients or referrals.
We’re Here to Serve You
To us at Tusing Builders & Roofing Services, customer service is more than a marketing tagline; it’s a challenge that we readily embrace. We’re well aware of the reputation that accompanies many general contracting providers, which is why we’re committed to dispelling those notions and turning your new construction or roof repair job into a pleasant experience. In each and every aspect of your project, we’ve got you covered. To put this promise to the test, just fill out our online contact with a time that we contact you, or give our office a call at (866) 584-2712.